Try clearing the Play Store cache by following the steps below. The existing cache data from previous downloads may have overwhelmed the Play Store. Using Play Store to search, download, and update apps collect cache data to reduce loading times and save bandwidth. Open Play Store again and see if it works normally. Step 2: Tap on the Force stop option at the bottom and hit OK to confirm. Step 1: Long-press on the Play Store icon and tap on the info icon to open its App Info. So, you should start by force-stopping the Play Store app and then opening it again. You can never go wrong with a simple restart. In that case, it’s time you refer to the solutions below to investigate further and resolve the issue. Suppose you’ve already tried verifying your internet connection and restarting your Samsung phone several times.
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